GDPR: DATA PRIVACY NOTICE FOR CLIENTS AND SUPPLIERS
Deycom Computer Services are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).
Data controller – A controller determines the purposes and means of processing personal data.
Data processor – A processor is responsible for processing personal data on behalf of a controller.
Data subject – Natural person
Categories of data: Personal data and special categories of personal data
Personal data – The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.
Special categories personal data – The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.
Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Third party – means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
- Who are we?
Deycom Computer Services is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are, address Unit 3, Askea Business Park, O’Brien Road, Carlow, Telephone 059 9130777. For all data matters contact Bryan Corden at [email protected]
- The purpose(s) of processing your personal data
We use your personal data for the following purposes:
To enable Deycom Computer Services to conduct business with your organisation which may including, the supply or purchase of computer equipment, the provision of IT support services to your organisation, to facilitate financial transactions between our organisations and for the promotion of computer products and services to your organisation.
- The categories of personal data concerned
With reference to the categories of personal data described in the definitions section, we process the following categories of your data:
- Personal data including contact names from individuals within your organisation, contact telephone numbers, email addresses, work addresses and information relating to an individual’s computer equipment including login passwords and IP addresses.
It is our understanding that you have provide your personal data as described above, directly to Deycom Computer Services in order for us to conduct business with your organisation
- What is our legal basis for processing your personal data?
- Personal data (article 6 of GDPR)
Our lawful basis for processing your general personal data:
It is our understanding that we are processing your personal data for the following lawful reason;
- The processing is necessary for the performance of a contract with you or it is needed to take steps to enter into a contract
In addition, we may also have the following lawful reasons:
- We have your consent to process this data
- Processing necessary for compliance with a legal obligation
- Processing necessary for the purposes of the legitimate interests of the data controller or a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of the data subject
- Sharing your personal data
Your personal data will be treated as strictly confidential and will never be shared with third parties unless we receive your permission to do so in writing.
- How long do we keep your personal data?
We shall keep your personal data as long as you continue to do business with Deycom Computer Services and thereafter for a period of six year in order to fulfil our statutory obligations to maintain records for a period of six years and in the event of any legal claims or complaints we may receive in the future.
We may keep some of your personal data for the purpose of marketing our services to your organisation we will only retain your data as long as you are the relevant contact for information technology in your organisation. You can as any time request that we remove your contact details.
- Providing us with your personal data
We require your personal data as it is a contractual requirement, or a requirement necessary to enter into a contract.
We may also process your personal data when necessary for the purposes of the legitimate interests of our business, such as when we wish to market our products or services to your organisation and we believe you are the individual responsible for the procurement of IT products and services, though we shall not do so where such interests are overridden by the interests or fundamental rights or freedoms of the data subject
- Your rights and your personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
- The right to request a copy of the personal data which we hold about you;
- The right to request that we correct any personal data if it is found to be inaccurate or out of date;
- The right to request your personal data is erased where it is no longer necessary to retain such data;
- [The right to withdraw your consent to the processing at any time, WHERE CONSENT WAS YOUR LAWFUL BASIS FOR PROCESSING THE DATA];
- The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
- The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
- The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).
- Transfer of Data Abroad
The majority of personal data we may collect is stored on our own secure computer network located in Ireland. Some of the services we provide, such as our offsite backup solutions may result in data to be transferred outside of the European Economic Area, however such data is encrypted and we only work with organisations who are GDPR compliant.
- Automated Decision Making
We do not use any form of automated decision making in our business. Further processing
If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.
- How to make a complaint
To exercise all relevant rights, queries or complaints please in the first instance contact our Data Representative, Bryan Corden at [email protected] or by phone on 059 9130777.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Data Protection Commissioner’s office in Ireland.